❓ Help & Knowledge Base
Frequently Asked Questions
Everything you need to know about the Sorted Panda Travel OS, real-time family sync, packing blueprints, and billing security.
🚀 Getting Started & App Access
Do I need to download an app from the App Store or Google Play? ↓
No! Sorted Panda is a 100% web-based Travel OS. You can access your packing routines, AI intel, and real-time lists instantly from any web browser on your phone, tablet, or desktop without downloading anything or consuming device storage space.
What is a packing blueprint? ↓
A packing blueprint is a field-tested, expert-curated checklist. Instead of starting from scratch, you can clone complete checklists created by experienced vloggers and adventurers for specific trip types like Snow Treks, Hostel Backpacking, Beach Life, or High-Altitude Expeditions with one click.
🤝 Features, AI Intel & Cloud Sync
How does real-time family & crew sync work? ↓
Sorted Panda uses real-time cloud sync powered by Google Firebase Firestore. When you invite travel partners or family members via email, checking off an item on your phone instantly crosses it out on their screen in milliseconds—eliminating double-packing.
Are there collaboration limits on travel lists? ↓
The Solo Plan is designed for individual packing. The Family & Crew Pass supports real-time collaboration with up to 4 travel partners, while the Lifetime Pass supports up to 25 collaborators per workspace.
What is Panda Intel? ↓
Panda Intel is our AI-synthesized destination intelligence engine. It aggregates real crowdsourced whispers from travelers on the ground—such as hostel locker padlock rules, scooter police checkpoints, SIM card drops, and weather gear advice—summarized into 3 actionable bullet points.
💳 Billing, Security & Legal Disclaimers
What is the pricing structure for Annual vs. Lifetime passes? ↓
Sorted Panda offers flexible pricing billed annually to prevent subscription fatigue ($3.99/yr or ₹249/yr for Solo, $7.99/yr or ₹449/yr for Family), as well as a one-time payment Lifetime Pass ($14.99 or ₹999) for perpetual lifetime access.
Do you store my credit card details or UPI PINs? ↓
No. All payment transactions are processed entirely by Razorpay, a PCI-DSS Level 1 certified payment gateway. Sorted Panda never collects, sees, or stores credit card numbers, CVVs, net banking credentials, or UPI PINs on its servers.
What is Sorted Panda's limitation of liability? ↓
Sorted Panda is a personal productivity execution tool designed to assist with travel organization. Sorted Panda is not legally or financially liable for missed flights, train delays, lost luggage, confiscated items, or forgotten passports/visas.